1. Introduction

Welcome to SmartCommerce!

This Privacy Policy was written to help you better understand how we collect, use and store your information. Since technology and privacy laws are always changing, we may occasionally update this policy. You are expected to check SmartCommerce Privacy Policy regularly to ensure you are aware and adhere to the required privacy laws. If you continue to use SmartCommerce after these changes are posted, you agree to the revised policy.

By signing up for any of the products or services offered by SmartCommerce (together, the “Services”), or dealing with a merchant using SmartCommerce Services, you are agreeing to the terms of this Privacy Policy and, as applicable, the SmartCommerce Terms of Use. This policy is a legally binding agreement between you (and your client, employer or another entity if you are acting on their behalf) as the user of the Services (referred to as “you” or “your”) and SmartCommerce Inc. (referred to as “we”, “our”, “us” or “SmartCommerce”). If we add any new features or tools to our Services, they will also be subject to this policy.

We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us. If you request access to your Personal Information, we will inform you of the existence, use and disclosure of your Personal Information as allowed by law, and provide you access to that information.

When we use the term “Personal Information” in this policy, it means any information related to an identifiable individual, but does not include the name, title, business address, or telephone number of an employee of an organization.

2. Information from merchants

Privacy matters! If you are a merchant, you agree to post a privacy policy on your storefront that complies with the laws applicable to your business. You also agree to obtain consent from your customers for the use and access of their Personal Information by SmartCommerce and other third parties.

What information do we collect from merchants and why?

When do we collect this information?

3. Information from our merchants’ customers

What information do we collect and why?

When do we collect this information?

4. Information from Partners

Partners are individuals or businesses that have agreed to the terms of the Partner Program to work with SmartCommerce to promote the Services by (a) referring clients to SmartCommerce; (b) developing SmartCommerce store themes for merchant use; or (c) developing apps using the SmartCommerce Application Interface (API) for merchant use.

What information do we collect from Partners and why?

When do we collect this information?

5. Information from SmartCommerce website visitors and support users

What information do we collect and why?

We use this information to service your account, enhance our Services, and answer any questions you may have.

When do we collect this information?

6. Information from cookies

What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Every device that accesses our website is assigned a different cookie by us.

Why does SmartCommerce use cookies?

7. When and why do we share Personal Information with third parties?

Learn more about third parties

8. What do we do with your Personal Information when you terminate your relationship with us?

9. How do we keep your Personal Information secure?

10. Third Party Advertisements

By using the SmartCommerce service, you agree your estore will receive advertisements from third party vendors. These advertisements are discrete in nature and is designed to enhance overall customer experience. 

11. Access to your personal information

You retain all rights to your Personal Information and can access it anytime. In addition, SmartCommerce takes reasonable steps to allow you to correct, amend or delete personal information that is shown to be inaccurate or incomplete.